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Help Center
Guides for everything in Hyperloop
Cash Application
Incoming payments, matched to invoices and posted to your ERP
🔒 Read-only mode. Matching, confirming and approving are paused, and nothing posts to your ERP. You can still look at every payment and where it would land.
HyperMatch found a likely invoice but isn't sure. Confirm it, or pick a different one.
Payments
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Match Suggestions
Select a payment
Pick a payment on the left to see which invoice it matches.
⚠ No ERP connected.
Approved cash applications won't post to any accounting system until an ERP is connected.
Connect now →
Waiting to post
| Date | Payer | Invoice | Amount | Will post to |
|---|
Select a payment
See exactly where it will land in your ERP before you approve it.
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Overpayment credits waiting for approval
0
| Date | Payer | Extra paid | Payment | Notes | Status | Actions |
|---|
Matched payments
| Date | Payer | Invoice | Amount | How | ERP |
|---|
Select a payment
See how it was matched and where it posted.
HyperMatch™ Performance
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Collections & Communications
Automated cadence engine for AR collections
Emails Sent
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Open Rate
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Overdue Invoices
--
Active Offers
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Paused Cadences
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Open/Overdue Invoices--
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Select an Invoice
Click an invoice to view its collections activity timeline, email history, and available actions.
HyperMail — AI Email Drafts
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| Created | Customer | Invoice | Type | Tone | Subject | Status | Actions |
|---|
Customer statements
--
| Customer | Invoices | Amount due now | Tone | Handled separately | Prepared | Actions |
|---|
Draft Preview
To: --
Tone:
Type: --
Version: --
Why this email
Editing mode — type directly. Use the toolbar above for formatting.
Reject Draft
Collections Emails
| Date | Customer | Invoice | Subject | Recipient | Status | Actions |
|---|
HyperAgent™ Results--
Overdue Invoices--
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Agent Reasoning
Select an overdue invoice to view the AI agent's full reasoning chain — risk analysis, discount modeling, strategy options, and recommendation.
Approval Queue--
| Invoice | Customer | Risk Score | Recommended Action | Discount % | Actions |
|---|---|---|---|---|---|
| Run HyperAgent™ to generate recommendations. | |||||
Decision Log
| Date | Invoice | Customer | Risk Score | Action Taken | Reasoning | Source | Status |
|---|---|---|---|---|---|---|---|
| No agent decisions yet. | |||||||
Approval Queue
One queue for everything awaiting a human: disputes, collections tasks, cash-app matches, email drafts, and alerts.
Scope
Dispute cycle time
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Deduction recovery
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Detected silently
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Extraction accuracy
--
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Disputes & Claims
HyperResolve™ — every dispute, claim, and deduction the agent detects, reasons about, and resolves: email conversations, silent short-pays, portal claims. Actions here are the same governed actions as the Approval Queue's Disputes tab.
Open disputes i
--
Needs review i
--
Cycle time i
--
Deduction recovery i
--
Detected silently i
--
Unattributed i
--
Click a row for the full conversation, evidence & actions
| Customer | Invoice | Reason | Amount | Source | Status | Agent analysis | Age | |
|---|---|---|---|---|---|---|---|---|
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HyperDesk
Billing-inquiry review queue — every inbound billing question lands here (or is answered), never silently dropped. Unattributed senders can be linked to a customer once you've reviewed the evidence.
Open inquiries i
--
Unattributed i
--
Auto-answered i
--
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Link sender to a customer
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Ignored senders
Mail from these addresses is dropped at ingestion — no inquiry, no dispute. Un-ignore to route their mail normally again.
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Draft reply DRAFT · NOT SENT
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Dispute
--
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Resolve Dispute
The original invoice is voided and a corrected replacement issued.
Source Email
Customers
All customers synced from your ERP, with open accounts-receivable
Total Customers
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Open Receivable
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With Open Invoices
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Enterprise · 0
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Mid-Market · 0
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SMB · 0
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All Customers
| Customer | Company | Segment | Owner | Terms | Avg Days to Pay | Open Invoices | Open Balance | |
|---|---|---|---|---|---|---|---|---|
| Loading… | ||||||||
Agent Activity
What Hyperloop's AI agent has been doing for your accounts receivable
🔒 Your account is in read-only mode, so these are the actions the AI recommends — nothing is written back to your ERP and no emails are sent automatically.
Invoices analyzed
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Actions recommended
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High-risk flagged
--
Reminders sent
--
Customer responses
--
Alerts
urgent replies, hard bounces, high-value flags — moved out of the Approval Queue
Recent activity
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Audit Log
A record of what changed in your account and who did it. Rows with a person's name were done by that person. Everything else was done by Hyperloop's AI or automatically.
| When | Who | What happened | Related to | Details |
|---|---|---|---|---|
| Loading… | ||||
Approvals & Autonomy
Who can commit what — people and the AI — and how your customers are contacted. Everyone can see these settings; the admin and the CFO change them.
What the AI does on its own
Change on the Autonomy tab →
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Who can approve how much
Change on the Approvals tab →
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How customers are contacted
Change on the Customer contact tab →
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Resolution types
what the agent may do alone vs which humans may approve — from governance.yaml
| Resolution type | Agent may act alone | Autonomous cap | Human approval roles |
|---|---|---|---|
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The two ladders are independent by design: raising agent autonomy (Tier 0 → 1 on the Autonomy tab) never widens any human's signing power, and vice versa. Above any human limit, a decision routes up automatically with the reason attached.
Customer contact limit
how often each customer may get an email from you, whoever sends it
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Reminder schedules
which reminders go out when, counted from each invoice's due date
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Customer statements
one email per customer for their routine invoices
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Collections agent plan
which moves the collections agent may use, and what it aims for
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Invoice Management
ERP ingestion, approval workflows, and templates
Total Invoices
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Open / Overdue
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Error Queue
--
All Invoices
| Invoice # | Customer | Amount | Balance | Status | Issue Date | Due Date | Actions |
|---|---|---|---|---|---|---|---|
| Loading invoices... | |||||||
Rows:
Ingestion Error Queue
Click an error to resolve
| Error Type | Message | Source | Status | Created | Actions |
|---|---|---|---|---|---|
| Loading errors... | |||||
Invoice Detail
Integrations
Connect and manage your ERP, email, and messaging integrations
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Connect to Xero
Authorize Hyperloop to read your Xero invoices and contacts. You'll be redirected to Xero to grant permission.
Setup required — a Xero developer app must be configured before you can connect.
Xero connections are at capacity. You're on the waitlist — we'll email you when a slot opens. You can connect QuickBooks Online instead, or contact support.
Connection
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Organisation
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Invoices Synced
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Connection
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Customers Synced
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Invoices Synced
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Pending Posts
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Sync Errors
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Customer Sync
Pull customer master data from ERPNext into Hyperloop for matching.
Invoice Sync
Pull open/unpaid Sales Invoices from ERPNext for cash application.
Payment Posting
Post all pending cash applications back to ERPNext as Payment Entries.
Chart of Accounts
| Account | Number | Type | Root Type | Group |
|---|---|---|---|---|
| Click "Refresh" to load accounts from ERPNext | ||||
Trial Balance
| Account | Opening (Dr) | Opening (Cr) | Debit | Credit | Closing (Dr) | Closing (Cr) |
|---|---|---|---|---|---|---|
| Set date range and click "Load" | ||||||
Sync Log
| Time | Type | Direction | DocType | ERPNext Name | Status | Error |
|---|---|---|---|---|---|---|
| No sync log entries yet | ||||||
ERPNext Configuration
Configuration is set via environment variables. Restart the server after changes.
| ERPNEXT_ENABLED | — |
| ERPNEXT_URL | — |
| ERPNEXT_DEFAULT_COMPANY | — |
| Default Bank Account | — |
| Default Receivable Account | — |
| Auto-Post Payments | — |
Environment
—
Demo org only — choose which Intuit environment this org connects to. Switching requires reconnecting QuickBooks.
Connect to QuickBooks Online
Authorize Hyperloop to access your QuickBooks Online sandbox. You'll be redirected to Intuit to grant permission.
Connection
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Customers Synced
—
Invoices Synced
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Pending Posts
—
Sync Errors
—
Customer Sync
Pull customer data from QuickBooks Online into Hyperloop.
Invoice Sync
Pull unpaid invoices from QuickBooks Online for cash application.
Payment Posting
Post all pending cash applications to QuickBooks Online as Payments.
Chart of Accounts
| Account Name | Type | Sub-Type | Classification | Balance |
|---|---|---|---|---|
| Click "Refresh" to load accounts from QBO | ||||
Trial Balance
| Account | Debit | Credit |
|---|---|---|
| Set date range and click "Load" | ||
Sync Log
| Time | Type | Direction | Entity | QBO ID | Status | Error |
|---|---|---|---|---|---|---|
| No sync log entries yet | ||||||
QuickBooks Online Configuration
Configuration is set via environment variables. Complete the OAuth flow to connect.
| QBO_ENABLED | — |
| Environment | — |
| Realm ID (Company) | — |
| Company Name | — |
| Auto-Post Payments | false (default) |
Connect to Dynamics 365 Business Central
Enter the customer's Azure AD tenant and environment, load their companies, then connect. The tenant admin must first grant consent and register this app inside Business Central (Microsoft Entra Applications).
Connection
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Customers Synced
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Invoices Synced
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Payments Posted
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Sync Errors
—
Customer Sync
Pull customers from Business Central into Hyperloop.
Invoice Sync
Pull open sales invoices from Business Central for cash application.
Ledger Payment Sync
Pull real-dated customer payments from the published Customer Ledger web service.
Payment Posting
Post all pending cash applications to Business Central as customer payments.
Sync Log
| Time | Type | Direction | Entity | BC ID | Status | Error |
|---|---|---|---|---|---|---|
| No sync log entries yet | ||||||
Business Central Configuration
App credentials (BC_CLIENT_ID / BC_CLIENT_SECRET) are set via environment variables. Per-customer tenant, environment, and company are stored on connect.
| BC_ENABLED | — |
| Tenant ID | — |
| Environment | — |
| Default company | — |
| Connected companies | — |
| Default payment journal For payments that didn't come through a mapped bank account (an uploaded bank file, a payment typed in). | — |
Environment
—
Demo org only — choose which Plaid environment this org connects to. Switching requires relinking the bank.
Connect your bank for Cash Application
Link your deposit account via Plaid. Incoming customer payments (ACH, wire, check) are pulled in automatically and matched to open invoices — the early cash signal, before the ERP posts the payment.
Connection
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Institution
—
Linked Accounts
—
Last Sync
—
Sync Transactions
Pull new incoming payments from the linked bank and run HyperMatch to suggest invoice matches.
Linked Accounts
No bank linked yet.
Unlinking stops per-account billing.
Connect via Merge.dev
Connect NetSuite, Dynamics 365, Sage, Xero, and 30+ other ERPs through Merge's unified API.
Connected
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Connection
—
Customers Synced
—
Invoices Synced
—
Last Sync
—
Sync Errors
—
Customer Sync
Pull customer/contact data from the connected ERP via Merge.
Invoice Sync
Pull invoices from the connected ERP for cash application matching.
Payment Posting
Post all pending cash applications back to the ERP via Merge.
Sync Log
| Time | Type | Direction | Entity | Merge ID | Status | Error |
|---|---|---|---|---|---|---|
| No sync log entries yet | ||||||
Merge.dev Configuration
Merge.dev handles authentication and data normalization for 30+ ERPs. Configure via environment variables.
| MERGE_ENABLED | — |
| Integration | — |
| Company Name | — |
| Last Sync | — |
📧
Email Configuration
Configure outbound SMTP for collections emails sent from your domain
Status
—
From Address
—
Provider
—
Verified
—
Setting up email — two parts
📤 1. Sending reminders — pick one:
- Connect Gmail or Outlook — one click, no password. Recommended.
- Enter SMTP by hand — for other providers or a custom server. Needs an app password.
📥 2. Receiving replies — set up Inbound (IMAP) below:
- Needed for reply tracking, disputes (HyperResolve), and HyperDesk.
- Required with either sending method. Uses an app password.
✉️
Send from your own mailbox
RecommendedConnect your Gmail or Microsoft 365 mailbox so reminders send as you, from your own address — landing in your customer's normal reply thread. Hyperloop only ever sends on your behalf; it never reads, lists, or stores your email.
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Outbound Email (SMTP)
Outbound mode (demo account)
Applies to collections, HyperMail and password-reset email. Inbound (IMAP) is unaffected.
🔑 How do I get an app password?
An app password is a separate, revocable code you generate for one app — not your normal login password. Most providers require it once two-factor authentication (2FA) is on, and it's provider-specific:
Gmail / Google Workspace
- Turn on 2-Step Verification (myaccount.google.com → Security).
- Open Security → 2-Step Verification → App passwords (or
myaccount.google.com/apppasswords). - Create one (name it "Hyperloop") and copy the 16-character code — paste it above; spaces are fine.
- Use the same app password for IMAP below. Host
smtp.gmail.com:587.
Outlook / Microsoft 365
Microsoft has turned off password-based (SMTP) sign-in for most Microsoft 365 business accounts, so an app password usually won't work. Use the one-click "Connect Outlook / Microsoft 365" button above instead — no password needed. (Personal Outlook.com / Hotmail: app passwords still work with 2FA at account.microsoft.com → Security → Advanced security options.)
Other providers (Yahoo, Zoho, iCloud, …)
Each has its own app-password flow in its security settings (search "<provider> app password for SMTP"). A self-hosted / company mail server may just use your normal mailbox password.
Reply-To Address
Customer replies will be sent to this address and processed by HyperMail.
Email sign-off
How AI-drafted emails to your customers are signed.
Reminder email template
The starting point for AI-drafted emails to your customers. Each draft is tailored to the customer and invoice. You can still edit any draft before it is sent.
This template has formatting (links, bold or tables), so it is shown as HTML.
Placeholders (click to add — each is filled in for every email)
Inbound Email (IMAP)
Receives customer repliesHyperloop polls your inbox for customer replies and automatically extracts intent (dispute, promise-to-pay, payment confirmation), sentiment, and invoice references. For Gmail use imap.gmail.com port 993 with the same App Password.
Mail from these domains is treated as your own staff replying inside customer threads — never ingested as a customer signal. Consumer domains (gmail.com, yahoo.com…) are ignored.
What Hyperloop extracts from customer replies
Intent
Dispute, PTP, Payment, Info request
Entities
Invoice refs, amounts, dates, PO numbers
Sentiment
Customer tone & urgency level
Actions
Auto-creates disputes, promises, alerts
💬
Slack Integration
Real-time notifications, /hyper commands, and conversational HyperAgent
Status
—
Workspace
—
Channel
—
Bot Active
—
Slack Integration
Hyperloop connects to Slack for real-time notifications, the /hyper command, and the conversational HyperAgent.
✅
Slack is connected — —
The /hyper slash command and notifications are active. Members run
/hyper connect in Slack to link their account.
💬
Slack is not connected
Install Hyper into your Slack workspace to enable
/hyper and real-time notifications for your team.Available Commands
/hyper statusGet collections overview
/hyper analyze [customer]Deep customer analysis
/hyper show disputes for [customer]View open disputes
/hyper why hasn't [customer] paid?AI-powered causal analysis
AR Health Check
What's at risk — and what's actually blocking it. Computed from your ledger, before a single email is sent.
Summary
AI
Reading your ledger…
At risk ⓘ
—
Not best served by chasing ⓘ
—
A reminder won't move this cash
Blocker coverage ⓘ
—
of overdue invoices classified
DSO ⓘ
—
Why invoices are stuck
Only one of these categories — unknown — is fixed by sending another reminder.
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What we'd do about it
A preview of the outreach we'd send — nothing leaves your account on the free plan.
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Top payers by exposure
—
Aging · secondary
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Billing & Plan
Your subscription, upgrades, and payment method.
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Executive Dashboard
Strategic KPIs and financial overview
Every open invoice, as of today
Days Sales Outstanding i
--
days
Collection Effectiveness i
--%
--
30-Day Forecast i
--
expected inflows
Total Outstanding i
--
across -- invoices
Concentration Risk i
--%
of overdue in one name
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Days Sales Outstanding30d
Where the overdue exposure sits
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Aging Breakdown
Recent Payments
| Date | Customer | Invoice | Amount | Source |
|---|---|---|---|---|
| Loading... | ||||
Expected i
--
Optimistic i
--
Pessimistic i
--
Cash Inflow Forecast by Period
InsightsClick any account for invoice detail
Cash at risk i
--
Overdue receivables
Due this week
--
Low-confidence inflow i
--
Accounts to action
--
Flagged by insights
Where cash is at risk
Forecast reliability
Customer Forecast Detail
Customer statement
Paste into your email. Nothing is sent from Hyperloop.
Statement:
Due Date:
to
Aging Report by Customer0
| Customer | Segment | Current | 1-30 | 31-60 | 61-90 | 90+ | Total |
|---|---|---|---|---|---|---|---|
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Dunning Attribution i
--%
of payments driven by Hyperloop
Cadence Conversion i
--%
paid within cadence
Avg Touches to Pay i
--
automated touches
Escalation Rate i
--%
required human intervention
Payment Attribution Waterfall
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Value Blocked on a Human i
--
--
Backlog Direction i
--
created vs decided
Autonomy i
--%
resolved without a human
Median Time to Decide i
--
human-resolved decisions
Unrouted i
--
no eligible approver
Decisions created vs decided
per day · all modules · alerts excluded
Created by agents
Decided by humans
Coverage gaps
accounts with exposure that nobody is working — needs an owner or a touch
| Account | Exposure | Days since touch | Why it fell through |
|---|---|---|---|
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Cost per $ Collected i
--
--
Auto-Match Rate i
--%
matched without human
Dispute Cycle Time i
--
avg days to resolve
PTP Compliance i
--%
promises kept
Configuration
Saved!
Payment Event Simulator
Generate realistic payment events anchored to real invoices
Events Fired
0
Eligible Invoices
--
Last Scenario
--
Sim Status
Idle
Interval
1.8s
📋
No invoices yet
Go to the Generate Scenario tab to create customers, invoices, and payments. Once generated, you can use Fire Single Event and Auto-Sim to produce additional payment events.
Recent Payment Events0
| Time | Scenario | Invoice | Customer | Amount | Status | Result |
|---|---|---|---|---|---|---|
| No events yet. Click "Fire Single Event" or start Auto-Sim. | ||||||
Current
--
1-30 Days
--
31-60 Days
--
61-90 Days
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90+ Days
--
Invoices by Aging
| Invoice # | Customer | Amount | Balance | Due Date | Days Overdue | Bucket | Status |
|---|---|---|---|---|---|---|---|
| Loading AR data... | |||||||
Full Payment
Full Payment
Exact balance paid on time. Invoice fully settled.
Early Pay
Early Pay Discount
Payment before due date with 2% early-pay discount applied.
Partial
Partial Payment
Fraction of invoice balance paid. Leaves remaining balance open.
Late
Late Payment
Full balance paid after due date. Late fee metadata attached.
Failed
Failed Payment
Payment attempt declined (NSF/card declined). Invoice stays open.
Disputed
Disputed Payment
Chargeback filed. Invoice flagged as disputed.
Generate AR Dataset
to
Generation Results
Context Graph Explorer
Visualize customer relationships, risk trajectories, and strategy effectiveness
Customer Context Graph
Select a customer to view their context graph — corporate hierarchy, risk trajectory, strategy effectiveness, and relationship network.
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Context Graph Status
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Users & Org
Manage users and organization settings
🔒 Read-only mode is on — Hyperloop is analyzing your data only. No write-back to your ERP/ledger and no outbound emails.
Organization
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Receivables profile
tunes your dashboard's health flags and daily digest
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Daily aging report email
today's aging as CSV + Excel, every morning
Read-only mode--
Analysis only — no write-back to ERP/ledger
When it's on, Hyperloop analyzes your data and powers dashboards, but performs no outbound actions: no posting payments or journal entries to your ERP, and no collections emails.
Set by Hyperloop — contact your account team to turn it on or off.
Users0
| Name | Username | Role | Status | Actions |
|---|
Forecast Efficacy
Model-quality diagnostics: how accurate the cash forecast has been vs. realized collections. Operator view — not shown to finance users.
Scope
Accuracy (most recent matured forecasts)
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Model Skill ComparisonLower WAPE = more accurate. Enhanced should beat Basic should beat Naive.
Probability CalibrationPredicted collection rate vs. what actually happened, per probability band.
Accuracy Trend
Agent Analytics
Tenant-scoped metrics for the HyperAgent reasoning stack — feedback labels, per-layer performance, and self-improvement signals
Overview
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Phase-0 Feedback Labels
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Few-Shot Ranker — Scorer Usage
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Agent Performance — Reasoning Stack
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Agent Decisions — Distribution & Efficacy
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Agent Quality — Reasoning Process
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Specialist Agents — Dispute + Portfolio
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Graph Traversal + Persistent Beliefs
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Self-Improvement Loop
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Model KPIs
Every autonomous agent and ML model in the platform, paired with the objective it is graded against and the metrics it emits. Targets marked implicit are design goals, not a logged loss.
Live metrics — per tenant
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| Tenant | Decisions | Success | LLM $ | Auto-match | Recovery | Disputes | Fcast skill | WAPE | High-risk |
|---|---|---|---|---|---|---|---|---|---|
| Loading live metrics… | |||||||||
Per-tenant, last 30 days for agent / match / dispute metrics; forecast efficacy uses its own maturity lookback. Every figure is org-scoped — this is a side-by-side comparison, not a blended platform number. Snapshot is cached; press Refresh to recompute.
Reference — what each is optimized for
objective & emitted-metric catalog
Status
shipped
shadow / experimental
implicit target
optimized-for = design objective · emitted = what it logs
LLM-powered agents
--
| Agent | Optimized for | Emitted / evaluated metrics | Status |
|---|
ML algorithms & models
--
| Model | Optimized for | Emitted / evaluated metrics | Status |
|---|
Notes
Shared KPI definitions these components are graded against live in app/analytics/engine.py: DSO & DSO trend, Collection Effectiveness Index (CEI), bad-debt provision, dunning-attribution rate, cadence-conversion rate, touch-to-payment ratio, escalation rate, cost-per-dollar-collected, auto-match rate, dispute cycle time, and PTP compliance. All exclude ERP-sync-dated payments.
On “implicit target”: the Slack NL agent, HyperMail composer, HyperDesk identity resolution, and the segmentation/engagement analytics have no explicit scalar objective in code — their target is a design goal (grounded correctness, appropriate tone, correct identity/segment), not a logged loss. HyperResolve’s confidence is currently a deterministic blend with a documented upgrade path to a trained gradient-boosted model. The Layer-0 Markov model is shadow-only and does not touch the shipped forecast.
Background Tasks
Pause time-based agent sweeps and tune their cadence. Webhooks, Slack commands, manual buttons, and the event queue keep working in every state.
Scheduled Tasks
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On by default. Turn off to pause time-based loops only — event-driven runs keep working.
Intervals
Uncheck On to turn off an individual scheduler for this org (finer-grained than the master switch above). Leave the override blank to inherit the env default. Click Reset to clear an override.
| Scheduler | On | Override | Unit | Env default |
|---|
Pause halts only time-based loops (HyperMatch, HyperAgent sweep, ERP scheduled sync, ERP inbound auto-sync, IMAP poll, aging-threshold scan, context-graph maintenance). Event-driven runs from Slack, webhooks, manual "Run Agent" actions, and the event queue still execute.
✓ Scenario Generated
Review this import
Nothing has been imported yet.
| Include | Row | Outcome | Invoice | Customer | Amount | What happens |
|---|
Change Password
Change Email
A change to is awaiting confirmation.
Cancel it
Current address: . We'll send a confirmation link to the new address — it only takes effect once you click it, and your current address gets a security notice.
Change Email
New email for .
Add New User
Reset Password
Set a new password for . Leave blank to generate a strong one. Their existing sessions are signed out, and they get a security notice by email — the password itself is never emailed.
Create Organization
Provisions a new customer tenant and its admin login. Defaults to read-only (analysis-only) with a trial — the trust-building pilot posture.
Platform Administration
Cross-organization console
Organizations
–
Self-serve MRR i
–
Active trials
–
Time to first insight i
–
Setup stalled
–
Kill switches
–
Needs attention0
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Enterprise portfolio0
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Self-serve funnel & plan mix0
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Organizations0
Product metrics by organization
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Last 30 days per org · every figure is org-scoped (a side-by-side comparison, not a blended platform number) · click a row to open the org.
Emergency stops platform-wide, take effect within a minute
Kill switches
emergency stops · take effect ≤60s · not entitlements
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Platform health & settings
Org Setup Health
| Organization | Setup | ERP | Slack | Bank feed | Last setup activity | Last admin login | Waitlist | |
|---|---|---|---|---|---|---|---|---|
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Platform Mail (transactional sender)
Provider
—
From
—
Postmark
—
Bounce webhook secret
—
Email mode
—
Used only for tenants without their own mail server (self-serve signups). The demo org uses the Mailtrap sandbox; tenants with a configured mailbox use it for their own account mail.
Few-Shot Ranker Model
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Packaging & Pricing
Self-serve tiers · edits apply immediately
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Organization Detail
Org ID:
—
Unsaved changes
Plan & usage
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Product metrics last 30 days
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Trial
Status: —
Set:
Exact end date:
Account & access tenants see these but can't change them
Company nameShown everywhere Hyperloop names this company — emails, reports, the app.
Catch-all inboxWhere diverted sends for this org land. Blank = platform default.
Modules tenants see these but can't change them
From plan
Resolved from the plan matrix — a packaging edit changes these for every org on the tier. Per-org switches above are additive.
AI rollouts staged AI features for this account
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Industry picks this account's rule pack: aging, collections, bad debt, payment application
Custom aging periods below always win over the industry's.
Aging periods Aging Report, dashboard chart, AR Health Check, Slack
Enter the last day of each period; anything past the last one goes in an "Over" period.
Users
| Name | Username | Role | Status | Last Login |
|---|
Integrations
| Type | Provider | Name | Status | Enabled | Connected At |
|---|